This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag on the passenger side blew up. On robin hood rd when car was almost stopped for a traffic light on buena vista rd. When the airbag blew up with my daughter-in-law in that seat. Calling Chrysler they said there was no recall on it and they would do nothing because of the age of the car. A month earlier I spent $2000 on repairs on this car and now it is useless. Starting the car it smells like it's going to catch on fire. The car was in motion and almost at a complete stop for a traffic light when the airbag exploded which was very scary. When I first called Chrysler they ask the location of the car and led me to believe someone from Chrysler would examine the the van and then a week later calling I found out they were denying anything because of the age of the car. I am a senior citizen and this isn't fair as I have kept up repairs on the car and it's obvious that there are no dents or that has not been in any traffic accidents.
- Winston Salem, NC, USA
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- Winston Salem, NC, USA