This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chrysler Town and country. The contact stated that there was an abnormally offensive bad odor from the interior carpet of the vehicle. The dealer diagnosed that the A/C condensor had a leak from the drip pipe at the firewall. The leak was flowing into the vent opening and causing mold to grow on the interior carpet. The manufacturer was notified of the failure but denied any assistance with repairs. The vehicle was not repaired. The failure mileage was unavailable and the current mileage was 100,000. The VIN was unavailable.
The contact owns a 2003 Chrysler Town and country. The contact stated that the brakes squeaked and pulsated when depressed. All of the brakes and rotors were replaced. The air conditioner compressor made a grating and scraping sound and was replaced, along with the alternator. The contact was afraid to remove the key from the ignition because it would take ten minutes of jiggling to get it back in and start the vehicle. The vehicle would make a clunking noise when shifting into gear. The cylinoid was replaced. The gasket and seal on the water pump and the accessory belt were replaced. The contact was informed that the water pump needed to be replaced within six months. The liftgate was replaced as well. The following recalls were referenced: NHTSA campaign id numbers 03E053000 (fuel system, gasoline), 04V386000 (steering: Hydraulic power assist hose, piping and connections), 05V134000 (latches:locks:linkages:hatchback/liftgate lock), and 06E022000 (service brakes, hydraulic). The current and failure mileages were 80,000. Updated 04-02-08 the water pump needed to be replaed after 1 year and 8 months. The transmission solenoid and seperpentin belt were replaced.
Purchased 2003 Chrysler Town and country in June of 2004 and have numerous problems. A/C has went out twice, brakes have been replaced twice, now van has lost power and they are replacing valve springs and other internal engine parts. I have had now recall notices or notifications from dealer.
Problems with A/C and heating system, power steering and transmission on 2003 Chrysler Town and country minivan. The consumer stated there was a recall regarding the power steering system which was not corrected when the consumer first took the vehicle to the dealer. After the vehicle was returned to the dealership for a third time for the power steering, the consumer was told by the dealer they were unable to make the repairs and that Chrysler technical group had been contacted to aid in diagnosing the problem. The consumer was told a special part for the A/C was needed and it would take a couple of days. When the consumer went to pick up T he vehicle on the fourth occasion, the A/C power steering and transmission still was not repaired.
Air conditioner (A/C) compressor failed the compressor was replaced. Then it was found that the compressor was never shutting off. Dealer called Chrysler star. Dealer was told that the atc unit needed to be replaced. Dealer replaced the atc unit but the cycling problem still is happening. Dealer then called star agian and now was told that this was normal. I have found that when you start the van up with the atc unit on no A/C requested at this point and the compressor will start to cycle on and off this will never stop. This also happens when you go to defrost mode back to vent ( no A/C requested) the compressor will start cycling on and off and never stop. I have found that you can stop the cycling by turning on the A/C (snowflake button) on then off the compressor will now be off and not come back on till the A/C unit is turned to auto mode of manual turning on thr A/C.
A D V E R T I S E M E N T S
- Old Bridge, NJ, USA