This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chrysler Town and country. The contact stated that she has experienced several failures with the ignition key shaft. While attempting to start the vehicle, she could insert the key into the ignition, but it remained locked. This failure has occurred several times to the point that it could take up to 15 minutes to get the key to turn. The contact would bang on the key and pull the steering wheel back and forth to get the key to turn in the ignition. The failure has progressively worsened. The failure mileage was 60,000 and current mileage was 63,000.update 09/10/08 updated 09/10/8.
Ignition lock gets stuck, can not start the van. On two separate occassions got stranded with an infant in the car, was not able to get the van started because of an ignition lock not working properly.
Engine bogged down and check engine light flashed. 5 star dealer replated ignition coil plugs and wires to the tune of $600. On the way home, similar rough running, flashing engine light, back firing, now dealer says it is computer short. Other problems with transmission and fuel system took at least three trips to service and many charges to get fixed. The chrystler 7/70 warranty is not worth much to this dissatisfied customer.
The ignition fuse blew out which caused the vehicle to stall. This occurred while driving and at a complete stop. This results in loss of power steering. Dealership changed ignition fuse 23 to 10 amp. The failure recurred 2 week later. Dealership service invoice read that transmission at pin area and around solenoid pack failed. The harness rubbed, chafed, and was damaged. Repaired harness isolated from transmission with rubber. However, failure recurred.
Engine sputtering and failure occured at 23000 miles while driving. Vehicle serviced by dealer several times, replacing and repairing electrical system components. Dealer has replaced wiring harness/ iginition coils, bare electrical wire shorted/ PCM replaced/replaced clock spring twice, and replaced front control module. Consumer wasvery concerned about electrical problems. Does not feel vehicle is safe.
A D V E R T I S E M E N T S
- Pittsburg, PA, USA