This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The key cylinder broke. We just bought the van with 28,000 miles on it. After a few weeks we had a hard time turning the key to get the van to start, sometimes it would take 5 to 10 minutes to be able to turn the key to start the van. We took it back to the Chrysler dealership. They had to replace the inside of the ignition. They said it wasn't a warranty item, so I had to pay $191.82.
- Brownstown, MI, USA
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- Brownstown, MI, USA