This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the vehicle hit a bump the 2nd row captains chair became unlatched from the track and came forward. On one occasion the seat was occupied by a child when this occurred and the child sustained minor facial injuries the child's face.
2002 Chrysler Town and country is supposed to be equipped with the latch system in "all rear seating positions". this system (including the tethers) are not present on the 3-passenger seat in this vehicle. The same is true for most of the 2003 Town and country vans in the lot of my car dealer.
- Clinton Township, MI, USA
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- Fall Branch, TN, USA