This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2001 Chrysler Town & Country suffered a complete transmission failure. I bought this vehicle new in 2001 and thought I was buying the best mini-van for the money. However, I've had nothing but problems with this vehicle. Power windows have failed, power sliding door has failed 3 times, power lift gate failed, air bags caused a check engine light to come on ( replaced under warranty). All of these were minor in comparison to the transmission, which cost me $3078 to have rebuilt. I've found too many instances of transmission failures on the internet, I question why Chrysler hasn't been called out on this by the NHTSA. Chrysler knows about the quality of their vehicles and continues to do nothing about it. In the future I will never buy another Chrysler product.
Driver side power window goes down but will only come up inches at a time. Has been a problem since 2006. Seems like a common problem according to my dealer.
Along with thousands of others, the blend door in my 2001 Chrysler Town and country has failed resulting in visibility issues due to the windshield fogging up. This has posed a danger to myself and my children.
- Purcellville, VA, USA
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Thus is a 2001 vehicle with 45K miles - worst car I have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38K miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45K miles - called Chrysler and was told basically tough luck that I did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to Chrysler guidelines at the dealer since we bought
A D V E R T I S E M E N T S
- Woodhaven, NY, USA