This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chrysler Town and country. While driving 70 mph, the steering wheel vibrated. The contact pulled over to inspect the vehicle and the driver side front tire detached. The contact had the vehicle towed to the mechanic and he stated that the lug nuts severed. He replaced the tires and the lug nuts. Approximately five months later, while driving 5 mph, the front passenger side tire detached. As of December 4, 2007, the mechanic had not inspected the vehicle. The contact stated that the front lug nuts severed. The failure mileage was 115,000 and current mileage was 120,538. Updated 01/03/08.
Washer and nut came off the front wheel while consumer was going 15mph. ABS light came on as a warning, and vehicle made a grinding noise. Consumer got home, and found caliper was the only thing holding the wheel. Pin was not put in during manufacturing. Consumer states a flat washer and flat nut (not a lock nut) were used, also there is not a crown nut, nor a cotter pin installed. Dealer stated the bearing had come loose from the hub and failed, probably due to insufficient torque on the flat washer and nut.
- Morris, IL, USA
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- Parsippany, NJ, USA