This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2001 Chrysler T&C ex only has 52,000 miles on it. I do not tow or haul any heavy material with it, but yet I need a new tranmission costing $3,200. The check engine light came on and the next day it failed. I took it back to the dealer and was informed that 5 seperate things were wrong with the transmission. Since I was over the 36,000 miles it was not covered under warranty. I asked the mechanic how 5 things were wrong with the transimission that only has 52,000 miles and not be defective and covered under a warranty and he replied " it does seem odd that 5 things failed with it only having 52,000 miles." I called Chrysler to asked that it be fixed as a warranty, the same thing I had to do when the A/C failed and was later recalled, and they made it seem that it was my fault for not purchasing the extended warranty. I ask that since at least 13 other people, according to your complaint database, have had transmission trouble that this be investigated. A car that is only 3 years old, having 52,000 miles on it and is not used for towing or heavy hauling should not need a new transmission and if so sould be covered under warranty since it was apparently defective. Thank you for your attention in this matter.
My 2001 Chrysler Town and country van lost its transmission at 75000 miles. No warning lights or noises or bumps in the gears, just gone at a red light in busy traffic!! estimated cost to repair this is $1500 which I don't have at the moment!!
NY 2001 Town & Country with 39,000 miles is not 3 years old. The computer that operates the transmission went out and had to be replaced. It cost $450 to replace this item. After calling Chrysler to complain about poor quality their response was that I should of purchased and extended warranty and there is nothing they can do for me. Maybe Chrysler should consider building a better product. In fact, I am going to sell this vehicle and never ever purchase a Chrysler product again. They don't stand behind their products.
For the last 3 years, we have had nothing but problems with our 2001 Town & Country AWD van. I am in the shop almost once a month! the list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on.
2001 Chrysler Town & Country transmission went out after 46000 miles car comes with a 3 yr 36000 warranty. $2600. To replace Chrysler is putting the transmission designed for the 2.2 / 4 cylinder van in a 3.8 / 6 cylinder very poor design. The dealer says that there is a nation wide back order on their transmission. A class action suite needs to be started.
- Cary, NC, USA
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Transmission failure at less than 36,000 miles on Chrysler 2001 Town and country minivan. Had taken vehicle in one month prior for "slippage" of transmission. Vehicle was returned with ntf. Failure was catostrophic and transmission will be replaced with remanufactured transmission. As of the date of this filing, have not received my car back from dealership. Was fortunate car failure occurred while pulling into gas station after a large bang had been heard to determine cause of failure.
We have had numerous intermittent electrical problems(tachometer quits, window wont roll up, heated seat quit working, rear window wiper quit)then on 9-13-02 the transmission failed twice within a few minutes time, the second time resulted in a car accident with injuries.
Automatic transmission slams into a low gear while driving down the road. This happens once the "idiot light-engine" illuminates. Part that dealership wanted to replace was some sort of module which there were no parts for. Part is on national back order from Chrysler corporation.
While accelerating onto busy interstate I-80 my van suddenly experienced a limp-in mode. The van lunged and bucked and suddenly locked into 2nd gear, causing the van to lose acceleration. The truck that was behind me almost rear-ended me. The truck received no warning from me, it was as though I slammed on the brakes without hitting the brakes at all. This is an extremely serious defect. I had the van towed, and serviced at a local Chrysler dealer in pa. They checked the van and they were unable to duplicate the problem. The end result was to replace the relay to the transmission. I was told this might work, however we won't know for sure unless it happens again!!!! this can't happen again or next time I may not be around to tell about it.
Vehicle was placed in park, but remained in drive, moved forward 5 feet, until brake was applied. This vehicle had a transmission replacement after 12,000 miles
Consumer shifted gear into park, but vehicle was not in park, it was still in drive. Consumer took vehicle to dealer, and is waiting for explanation of cause. Right rear seat recliner assemblies were replaced due to a rattling noise. Sliding doors don't always completely shut, while driving they will open, dealer states this is the design of the door.
A D V E R T I S E M E N T S
- Burlington, NJ, USA