This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has electrical problems including but not limited to power windows, wipers, stereo, headlights, and ac controls. Problems include headlights flickering on and off, wipers/stereo does not function when you first turn on the car and then comes on by itself anywhere from 30 seconds to 3 days later. No pattern can be determined which makes me to believe that the whole electrical system of this vehicle is defective. According to the dealership they cannot duplicate the problem, or if they cannot determine the cause of the problem, therefore it isn't their problem. I have spent countless trips to the dealerships and paid for them to look at it only to be told that they can't duplicate it. Then they offer me a solution for no less than $400 that is supposed to "fix" the problem when anyone with common sense knows that I would just spend that money and still have the problem because the replacement that they are proposing isn't the root of the problem.
Between 09/25/05 and 01/25/06 I have spent over$9,000 in repairs to my 2001 Town and country. All electrical related. Van has stalled and left us stranded numerous times. Fuses, fuel relays, electrical harness damaged, overhead console replaced, rear door switches replaced, transmission module. Speedometer, doors will work one minute and not the next. Check engine light comes on everytime and is on now.... I see there have been numerous complaints on these same issues. I wonder how many more are having the same problems that don't get reported. I have also spent hundreds of dollars on rental cars everytime the dealer has the car for weeks at a time. After 2 different Chrysler dealers worked on it you would think it could be fixed. It appears they are more interested in trading me out of it than admitting they can't fix it. I wish they had told me that $9,000. Dollars ago.
While vehicle was parked, steering column locked. Felt as if I was using the wrong key. Van was towed to dealer, and key column replaced. Driver's window works sometimes and sometimes doesnt. Air conditioner broken, need to replace condenser, but can't afford it.
- Brandon, MS, USA
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- Florissant, MO, USA