This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chrysler Town and country. The contact stated that the air bag warning light illuminated and the horn failed to operate. The failure recurred. The vehicle was taken to an independent mechanic for diagnostic testing. The contact was advised that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.
Air bag fail light illuminated, horn failure, cruise control failure. Diagnosed as a failed clock-spring. Recalled on 1999 and 2000 Chrysler Town and country but not on 2001.
- Bellevue, NE, USA
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- Ferguson , NC, USA