This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was killed when the gear shift engaged while she was putting groceries in the back of her van in the stores parking lot. There were no witnesses. Florida state high patrol at the scene pieced together the likely events. When the car started rolling backward, she may have reached in the driver's side door to stop it. The door may have knocked her under the car, killing her instantly. This was reported to Chrysler in 2014. I raise it again because of recent problems with gear shifts in later Chrysler models.... updated 08/23/16
The contact owns a 2001 Chrysler Town and country. The contact stated that while attempting to drive the vehicle, the transmission failed to go forward. The vehicle was taken to an independent mechanic, where it was diagnosed with an unknown failure on the power train. The manufacturer was not made aware of the failure. The failure mileage was 162,000.
The contact owns a 2001 Chrysler Town and country. The contact stated that while driving approximately 40 mph, the vehicle suddenly stalled. The vehicle was towed to the dealer for a diagnostic. The technician stated that the PCM would have to be replaced. The failure continued after the replacement of the PCM. The vehicle was taken to the dealer four different times. The PCM was replaced three times. The technician stated that there was no guarantee the replacement of the PCM would repair the failure. The vehicle was then taken to an independent mechanic. The mechanic stated that the PCM was not the cause of the failure. The mechanic stated that the power distribution box would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 141,000.
The contact owns a 2001 Chrysler Town and country. The contact stated that while traveling 65 mph, the transmission failed. The contact stated that there was a loud roaring sound emitted just prior to the failure. The contact was unable to shift the vehicle into gear after the failure occurred. The contact took the vehicle to an independent mechanic and was informed that the transmission pump failed and the transmission would need to be replaced. The failure and current mileages were 180,000.
68 mph on highway- rush hour traffic- loud noise- van just stopped. No lights, warning, etc. Transmission completely destroyed. Thankfully the kid behind me swerved well. Bruises from seatbelt & face to knuckles due to sudden stop- chyrsler & NHTSA know all about the 41te defective trannys- are you going to wait until someone or many die? 2nd tranny to fail in same manner.
- Woodbine, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Thus is a 2001 vehicle with 45K miles - worst car I have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38K miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45K miles - called Chrysler and was told basically tough luck that I did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to Chrysler guidelines at the dealer since we bought
We purchased this van on 7/31/01. The A/C compressor has been replaced three times and some other A/C part was repaired as well. The transmission completely failed causing the car to stop on the freeway with my wife and two small children in the van. There have been other less critical problems repaired under the 3/36 warranty as well. Chrysler gave us their 7 yr./100,000 mile service contract for free after I demanded a buyback (7-1-02 letter) after the transmission failed. They declined a buyback because the problem had been repaired. After the A/C was last repaired, I wrote again (5-12-03) and demanded a buyback or replacement. They referred it to their third-party impartial services group (isg) to set up a replacement. Communications have been initiated with us for a replacement, but we may want a buyback instead. When I verbally asked isg about a refund, they said it wasn't authorized. I sent a follow-up fax on 5-26-03 asking for the details of a refund under California law. I am awaiting a response.
A D V E R T I S E M E N T S
- Greenville, SC, USA