This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Chrysler Town and country minivan air conditioner evaporator failure. When I took this in for repair, the mechanic told me it was the third 2001 T&C van that he had to replace the evaporator in this week! he claims the local dealer has several evaporators in stock because they have been experiencing the same problems.
My airconditioner has never really blew very cold but, when it stopped getting cold. I took the van into heritage Chrysler in alexandria va. The service advisor instructed me that the ac unit needed some parts replace at a cost of $800. I need the ac to work in the van so I paid the fee. Two days later I recieved a letter dated 2 week prior to the date, stating the there was a recall on the ac unit. I instructed me to take my van to the nearest Chrysler dealership for the repair at not cost. This angered me because I was just charged for the same recall at heritage Chrysler in alexandria va. I called Chrysler and they attemped to mediate a refund from the dealership but heritage Chrysler declined a refund, so Chrysler requested that I send my reciepts to them and the would refund me only 50% for the coverd repair. I will never purchase another Chrysler product again....
I brought car in for analysis for the power steering problem several times while still under warranty and was re-assured that I was experiencing normal noises. About a few months later when the car was now not under warranty the rack and pinion failed. And upon picking up the vehicle on 08/09/2002 I noticed that the airconditioning was not working. Then was told that now the condenser for the ac has now failed.
While driving 35 mph consumer turned air conditioner right away engine stalled, and lost all power. Dealer replaced A/C on 15 May 2001. Vehicle not taken to dealer yet.
A D V E R T I S E M E N T S
- Chapin, SC, USA