This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chrysler Town & Country. The contact stated that the driver strut mount was completely corroded. The vehicle was taken to an independent mechanic. The technician verified the failure and stated that the struts needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 177,000.
The contact owns a 2000 Chrysler Town and country. While driving approximately 20 mph, the vehicle began to jerk, shake and decelerate abnormally. The failure recurred most often when driving in rainy weather. The vehicle was taken to an auto mechanic for diagnostic test in where the technician advised that the driver' S side strut mount would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 123,000.
The contact owns a 2000 Chrysler Town and country. The contact noticed that the strut tower was corroded. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 102,000.
The contact owns a 2000 Chrysler Town and country. The contact stated that the driver side shock tower is corroding, which can cause the three bolts to rust and become a safety issue. The manufacturer stated that they are not responsible. The vehicle has not yet been to the dealer. The current mileage was 92,750 and failure mileage was 68,000.
- Chicago, IL, USA
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Not knowing how fast your driving can be dangerous. I've been having this problem with my van starting way back in September 2001 with 13,000 miles on it and am still having the same problem. The problem is the ABS light comes on all the time, dashboard lights flicker, the speedometer, odometer and RPM's randomly go up and down and sometimes don't work at all. They have tried to fix this problem many times, it has been in the shop sometimes for 2 weeks at a time. They have replaced the computer, harness (twice), ignition switch, fuses, etc. They just had it last week and today I still have the same problem. Basically it is an electrical problem. By the way, I have been taking it to a Chrysler shop in nanuet, NY. I called the Chrysler customer service 800 number and they said basically all that they could do is to try to help the service center get the right information to help them fix it. But again, they just had the car last week after I called and the problem is still here. I have had to rent cars and borrow cars to use while it has been in the shop. I really hasn't cost me all that much money because they are fixing it (trying to fix it) under warranty. I've only had rental car expenses. The big inconvenience is getting the car to the shop, etc... it has been very frustrating to say the least.
Vehicle leaf spring has weakened causing the rear of vehicle to sit at an angle. Problems with front wheels and brakes. The dealer was unable to repair the re-occurring problem with the front brakes, and the rotors. The front wheels and or brakes were squeaking again, which meant that new front brakes were needed again. (this was the fourth time the brakes were replaced) the consumer requested a full refund of the purchase price of the vehicle. Other problems are as followed: The left rear shock had blown and a bolt had broken on the right shock and were replaced, the brake light would come on when going around corners, the rear view mirror was loose along with the right side mirror(both readjusted), noise in the steering and was hard to steer at times, there was a metal sound in the front strut especially when the temperature was cold, and there was overheating so the all the parts of the cooling system were replaced.
While driving at any speed car pulled to the right. Consumer has taken vehicle to 3 Chrysler dealers and on outside source. They said that it was due to a defective part in front back and fornt right of the caster. Dealer put shins in. Currently, there is a whistling noise, and vehicle still pulls to the right.
A D V E R T I S E M E N T S
- Winchendon, MA, USA