This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1) normal use of the vehicle led to 2) the driver's side strut tower rusting and separating under the hood, causing a potentially dangerous loss of control while driving the vehicle 3) I noticed the rusting and separation and I brought the vehicle to a Chrysler dealership to repair with a "strut tower repair kit". this is a very common defect in Chrysler/Dodge minivans from 1996-2000 and there is a technical service bulletin #23-044-02 about the condition and repair. If left undiagnosed and un-repaired, this could cause a vehicle owner to lose control of the vehicle while driving. Due to the # of incidents & repairs, this seems to be a product design defect. Chrysler has refused to pay for or reimburse for the repair.
I am experiencing corrosion penetration of the driver's side strut tower on my 2000 Chrysler Town and country limited minivan. The body of the van including the passenger side strut tower is absent of any corrosion. I just became aware of a service bulletin Chrysler issued on October 14, 2002 for correcting this problem (bulletin # 23-044-02). It seems apparent to me that Chrysler has been aware of this issue for some time and should have as a minimum alerted owners to this potential problem before it magnified itself. I believe Chrysler now should incur the cost for repair of this obvious defect.
2000 Chrysler Town and country the strut tower on the drivers side has severe rusting and I believe that if the strut tower fails, the vehicle will become unsafe.
The front driver side top strut is coming through the chassis. The power steering failed when making a right turn. The driver side gets wet and the driver shoulder harness is getting wet, and molding, and the anchorage is rusting..
While the vehicle was at a body shop, the mechanic informed the consumer that the front strut and the strut tower needed to be replaced. The dealer was not notified.
A D V E R T I S E M E N T S
- Oakdale, MN, USA