This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact has a 2000 Chrysler Town and country and stated that the plastic headlight cover turned gray and cloudy. This interfered with the amount of illumination it displayed. The dealership stated that they have had numerous complaints regarding the same problem, but unfortunately they could not cover the repair cost until the manufacturer set up a recall. Updated 1/26/2007 -
The headlights on our 2000 Chrysler Town & Country AWD van have faded to an unsafe dim level of light. We took the vehicle to the dealer and were told it wasn't under warranty. They wanted over $1000 to put all new headlight assemblies. We tried new bulbs on our own, but it didn't fix the problem. This vehicle is an expensive, top-of-the-line model and much too new to have something as important as headlights fail. We still feel they have dimmed and are not safe. This is the first complaint we have made. VIN: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Headlights would come on and go off intermittently while driving at night. Vehicle had been to the dealer, who informed the consumer that they could not find any thing wrong.
There is no independent adjustment for aero lights/ halogen lamps. When high beam is activated, they all come on, and should be pointed slightly below the horizon.
- Las Cruces, NM, USA
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- Belhaven, NC, USA