This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chrysler Town and country. The contact stated that the vehicle was shut off when a child was able to move the gear shifter into drive without depressing the brake pedal, while the contact was standing in the exterior of the vehicle. The vehicle began to roll away. The contact was able to enter the vehicle while it was in motion and placed the vehicle into park. The vehicle was not taken to the dealer for diagnostics. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 152,000.
Serpentine belt comes off every time that is raining hard. I took it to the mechanic and he change the tensioner and the belt without improvement. When this comes off the vehicle dies which will cause an accident because I have no control over it. So far me and my wife are been lucky.
Tranmission cooler line leaks it was repaired by stevens of milford in February of 2001 2 months after I purchased vechicle. The second time was November of 2002 the dealer (scap motors) said it was not covered and charged me $91.20. I called Chrysler customer service and they reimbursed me. The third time was January 2003 same problem (which has now damaged my new driveway) scap motors said that the lines become loose due to weather and driving conditions they repaired it again. I know of at least 5 other owners of Chrysler Grand Voyager (Town and country) and Dodge Grand Caravan that have had the same problem with their vechicles. I hope that you can look into this matter and get Chrysler to repair it so that it does not happen again. To tell me that weather and road conditions are causing this problem is crazy I own 3 other cars and it does not affect the tranmission lines on those. Either Chrysler used (uses) defective or poor quality hoses or it is a manufactures defect. I was told that there is a technical bulletin that was sent to the dealers on this problem so I know they are aware of the problem but they are not fixing it only repairing temporairly.
- Trumbull, CT, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- New Paltz, NY, USA