While vehicle was having over $1000 in unexpected repairs for defective parts (shattering drive plate, $550 exhaust crossover pipe) it was discovered that both strut towers have rust perforation and are structurally unsafe. I have been told that this is a common problem that all Chrysler minivans manufactured between 1996 and 2000 experience. I have owned this vehicle since new and it has always been well maintained, garaged, and well cleaned and waxed. I am always particular about washing road salt off the underside of my vehicles frequently. I am particularly upset that Chrysler knows about this problem, and has the nerve to charge me over $1000 to fix the defect in their vehicle. Without this repair my vehicle is dangerously unsafe to drive. I am just thankful that I was alerted to the problem before it killed my family.

- Richmond, VT, USA