This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a graco nautilus safety seat, model number 1878678jj, and manufactured July 15, 2014. The child seat was being utilized in a 2000 Chrysler Town and country by the latch system. The contact stated that while the seat was secured in the vehicle, the seat began to move liberally and caused the latches to become loose without much effort. The contact was concerned with how easily the latches became unsecured. The manufacturer was not contacted. (related vehicle information: Model year=2000, make=Chrysler, model=Town and country)
- Bothell, WA, USA
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- Bothell, WA, USA