This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlight lens of the Chrysler Town & Country van becomes clouded after about two years. This reduces the amount of light that is cast on to the roadway at night and greatly reducing the driver's ability to see the road ahead. This is an extremely dangerous condition and can only be remedied by replacement of headlight assembly unit. At a cost of $400+.
The left headlight lens has grown dull (the same thing happened to my 1996 Dodge minivan) and therefore doesn't work as well as it should. They know there is a problem as they offered to shine it up for $50.
The plastic lens cover failed on the driver 's side and passenger side headlights. This caused poor visibility for the driver. Consumer drove vehicle to the dealer for inspection, and mechanic determined that the headlight assemblies needed to be replaced. Consumer paid for parts and labor.
The plastic headlight lenses are foggy, causing the headlights to look dim. This results in poor visibility at night. The consumer requested that Chrysler replace the headlights.
A D V E R T I S E M E N T S
- Virginia Beach, VA, USA