This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bag light constantly on, no horn no cruise control no radio control. Went to dealer for recall on airbag steering wheel clock spring and was told I would have to pay for diagnostic and also pay for part " in case it was not covered. This is not how a safety recall should be performed to my understanding
My 1999 Town and country imtermittenly will not start. We've taken it to the shop several times and they can find nothing wrong. The speedometer, tachometer, etc. Also has shut off by itshelf while driving.
Submitting this complaint on behalf of my 80 yr. Old mother. 1999 Town & Country purchased new Sept. 1999 now 40000 miles. Required repairs past 2 weeks. Airbag and horn $250, speedometer $135, cracked exhaust manifold cost to be determined. Airtconditioner $ to be determined est. To cost $1100. Our phone call to Chrysler customer service (800-426-6451) was a horrible experiece.
Cruise control does not work. When it is on and set it does not hold speed. If left on it will unexpectedly accelerate and then will not turn off with the brake. The only way to turn it off it at the steering switch. It was not working one night and the van acellertaed as I was changing lanes on ice. My reaction was to brake and van acelerated immediatley after I took my foot off the brake. Good thing I remembered quickly to use swithch at sterring wheel for there were other auto around. The chysler service center that I have taken my van to three times has not been able to diagnose this problem yet and therefore it is not fixed. I will continue to try and get the cruise control fixed. I never use my cruise control because it is so dangerous. I hope no others are injured discovering this porblem.
- Loveland, CO, USA
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When disengaging speed control by depressing brake pedal, vehicle would idle high and gain speed. Dealer has been notified, and could not remedy problem.
While driving about 65 mph vehicle suddenly started dropping speed, RPM's went up as consumer applied accelerator, but vehicle kept slowing down. Dealer could not find problem, this happened again in September 2001.
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- Plymouth, MA, USA