This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No crash involved...noticed after a rainstorm here on the coast, that there was the sound of water rolling back and forth in the dash area when I was driving..not only that, but there was a significant(huge flood) of water coming into the passenger compartment from the dash area immediately in front of the passenger seat...enough water that my carpeting was completely soaked, and ruined. After this happened many times..I finally figured out what it was..there is some sort of drain hose to a water collection reservoir under the windshield...which can be disconnected to drain, but in the event of debris washing into it...would clog up and overflow..resulting in the described condition..this is very poor design in my opinion..some of folks I have had this to..did not have a clue what was going on...I have not said anything to Chrysler about this...but think it is not just me who has the issue..and it also could be a contributor to some of the other issues I have read about..particularly the condensation issue and the airbag issue..I am concerned that the electronics will fail...please advise...I am picking a random date when it first happened...also..has occurred many times since unless I clean the drain hoses...never had this happen on any other vehicle...?
The contact owns a 1999 Chrysler Town and country. On May 4, 2007, the vehicle's control panel failed followed by the electrical system while driving. The contact restarted the vehicle and it ran for a few seconds, only to fail again. This continued until the vehicle failed completely. The purchase date and engine size were unknown. The current mileage is 102,000 and failure mileage was 95,000.
Over the last 6mos the seat heater on our tc mini van has continually overheated. Burns legs. Dealership said our fault and nothing they can do. Our expense. One of the reasons we bought this van was because of the seat heaters. Have bad back and heat helps. Very disappointed with quality of product for the price paid. Have stopped using seat htr. And will not buy another Chrysler. Van has been in shop for many other problems, speedometer, starter, tires leaking due to rims, egr valve, leaky boot, struts, etc... more items replaced than I expected.
The airbag light keeps coming on and the steering wheel controls do not work. I took it to the dealer and was told that the clockspring was defective. They want to charge me $270 to fix it. I was charged $70 for the diagnosis. This, in my opinion, should be a recall issue and should be fixed for free.
Horn has stopped working, check engine light stays lit, airbag light keeps coming on at least once a week and chimes. Dealership believes from the description that it may be the clockspring except that my cruise control still works. Vehicle from 1996-1998 has been recalled for the clockspring. Please be advised that the same problems that caused that recall are showing up on 1999 models.
- Mattawan, MI, USA
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Parts in inside of the vehicle got hot to the point where they have burned the consumer. Consumer has second degree burns on left hand, and third degree burns on right hand. Contacted dealer, and dealer was going to take a look at the vehicle.
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- Arch Cape, OR, USA