This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was equipped with seat heater and it burned through the fabric, burning the passenger. Manufacturer was contacted, but they will not repair the seat.
I own a 1999 Town & Country lxi. On Jan. 24, 2003 I had taken it to my local garage for a broken seat. I was informed that the seat track at the motor assembly was broken. Chrysler's position is that this is my responsibility. It is my contention that a seat should be able to withstand the impact of a crash, and not fail due to normal wear and tear. To me, this is a very serious safety issue.
The removable second seats do not have a positive locking mechanism for attaching the seats to the floor, resulting in the seat coming loose while turning corner.
A D V E R T I S E M E N T S
- Knoxville, TN, USA