This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Chrysler Town and country. The contact stated that while starting the ignition, the air bag warning indicator remained illuminated. The failure recurred when driving various speeds. Additionally, the horn and cruise control became inoperable. The vehicle was taken to an authorized dealer. There was a recall associated with the failure under NHTSA campaign id number 04V480000 (air bags) however, the contact's VIN was not included. The vehicle was not repaired. The contact was notified of the problem. The approximate failure mileage was 118,000. Updated 05/19/14 MA the consumer repaired the clockspring. The consumer stated the failures all occurred before 118,000. The vehicle needed to be repaired when it was purchased. Updated 06/04/2014
Cruise control does not work at all. The horn works but not when you need it, and you have to move around on the horn area to find a spot that will work. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**770860
- Keller, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Consumer states that while driving and no warning the horn will operate intermittently and the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified
Recently, my air bag light went on and is now illuminated continuously. Simultaneous to this, the horn stopped working. I have seen on the internet where others have had similar problems. Apparantly, it is a defective "clock-spring" device. This is a serious manufacturers' defect which renders the horn and the air bag useless. The vehicle cannot be driven nor will it pass inspection. What can I do to have Chrysler repair rthe defect? thnak you.
Air bag failure due to broken spring coil wiring assembly. Vehicle horn also failed. Internet search shows this to be a very common failure in Chrysler minivans.
Air bag light started flashing on and off while cruise control failed to engage or operate properly. Also, cigarette lighter recepticle failed to operate. The dealership has not examined vehicle to determine a cause for these problems. Consumer states horn is inoperable for the second time now. Ignition switch failed and was replaced.
Air bag light has come on and will not go off also, the cruise control and the horn assembly is inoperable. Consumer has not taken vehicle in to dealership to be examined. Consumer states the horn went out, as well as the steering column which locked and vehicle had to be towed into dealership and the parts had to be replaced, also the cigarette lighter does not work.
While traveling air bag indicator light was flashing, there was no horn, and there was a loss of cruise control. Technician stated that clock spring needed to be replaced. Dealer replaced clock spring.
Defective clock spring caused problems within steering and cruise control operations. It can also effect horn and airbag light. The clock spring failed prematurly resulting in air bag and the cruise control failure.
Drivers side air bag has failed to energize and airbag light remains on. Also vehicle's horn in steering column does not work. Additionally, cruise control does not work.
A D V E R T I S E M E N T S
- Northville, MI, USA