This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On intermittent occasions the minivan will not start. It will run for a couple of seconds then stall. After 3-5 attempts at starting, it will do nothing at all, not even turn over, but all the gauges work. This event does not generate an error code. After returning to the vehicle an hour or two later the car starts normally and will be fine for days. Service tech's are unable to diagnose the problem - battery, fuses, starter, are all fine.
My complaint is virtually identical to a previous one, numbered 10167790. My car will start, run for a few seconds, then shut off. After a few tries, it won't turn over at all. This happens at random times. It's a gamble as to whether the car will start or not, when I go out. It seems to have something to do with the theft deterrent system, because I believe the last two time this happened, prior to this happening, NY car alarm would set itself off, when opening the door.
When trying to start it will run for a few seconds then cut off, after a few tries it won't even turn over. After about an hour it might start and it might not. I took it to the Chrysler dealership nearby and they wouldn't even look at my car, because it had over 100K miles. But with additional questions, they confessed that they could put a lot of hours and parts into the van, and still not fix the problem.
When trying to start it will run for a few seconds then cut off, after a few tries it won't even turn over. After about an hour it might start and it might not. I have taken it to the Chrysler dealership nearby and spent around $1,400 dollars just to get it home and the next day it does the same thing all over again.
The vehicle is a 1998, Chrysler Town & Country van (lxi). The problems are due to the malfunction of the "body control module, " as defined by snethkamp Jeep & Chrysler service department. Due to the malfunction, the windshield wipers do not start properly when engaged and continue when in the off position. The engine has to be turned off to disengage or stop wipers. Also, all door locks continue to lock and unlock when a door or doors are open, when the engine is started, and while driving. Occasionally, before turning on the ignition, the alarm will automatically engage: Must use the remote key (unlock) before engine will start. Often, when inside, the only way to unlock a door or doors is to use the remote control key (unlock).
- Detroit, MI, USA
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Consumer states that while driving, without warning the power driver side seat started moving backwards and forward, the both power rear view mirror started going up and down. Driver was thrown against steering wheel. Which could off resulted in a accident.
While driving 20 mph vehicle lost power steering/ power brakes and electrical system without warning. Vehicle was inspected by dealer, and it was determined that fan belt separated from vehicle.
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- Kirkland, WA, USA