This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1998 Chrysler Town and country seat latch broke.....the passenger in the left/center row seat was not fastened to the floor. Upon inspection found a piece of a coil spring on the floor near to the mounting bracket located in the floor. The other part of the spring was still attached to the seat fastener mechanism.
While traveling at approximately 55 to 60 mp consumer's vehicle rolled approximately four times, and driver was ejected from vehicle while he was wearing restraint belt. Consumer was ejected from vehicle due to seatback snapping and falling backwards, allowing driver to slide out from restraint belt. Driver suffered a broken left wrist/right ankle/ left clavical, and right shoulder; as well as having torn ligaments in his right knee. In addition to biting a portion of his tongue off. The manufacturer inresponse to the consumer that indicated the seat backs were designed to yield progressevely and increasing load, and also the seats, meet the standards set by the government.
- Hartford, KY, USA
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- Meadow Valley, CA, USA