This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. steering system locked up while making turns making control of vehicle difficult. Van also made screeching noises while turning. Was told rack and pinion needed replacing per "service bulletin". it was, but did not solve problem. Dealer recommended drive belt and tensioner be replaced. This finally helped. 2. air bag light and ABS lights came on, and traction control went off at hwy speeds. Air bag light remained on constantly. Dealer says that both air bag clock spring and ABS controler must be replaced. Dealer stated that if these controlers were not replaced, neither the air bags, the horn, the cruise control nor the ABS braking system would work. Please reopen NHTSA action investigation #EA01007 for the air bag clock spring in this vehicle. It is important for people to know that if their air bag light won't go off it means that the system is not operational!
The power steering system functions properly at start-up, but somtime after driving, the steering system locks-up. It actually requires more force to turn the wheel than if the engine had stalled. Several trips to various Chrysler dealers failed to diagnose the problem until Tuesday, May 30 at walser chry. In burnsville, mn. This problem is especially treacherous because the vehicle operates normally at start-up.
The courtesy light in the door burned out. Nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
- Bogota, NJ, USA
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This vehicle is equipped with one belt system and it slipped off with no reason. Steering became hard and vehicle almost crashed into other oncoming vehicle.
When starting vehicle to drive power steering system fails, causing loss of vehicle control, cause unknown. The dealer replaced power steering pump and rack and pinion gear assembley.
A D V E R T I S E M E N T S
- Katy, TX, USA