This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Chrysler Town and country. While the vehicle was parked, the driver and passenger side air bags deployed without warning and smoke filled the vehicle. The contact was able to safely exit the vehicle with minor injuries to the hand. The manufacturer was not notified. The dealer was notified. The contact was afraid to drive the vehicle. The failure mileage was 180,000.
The contact owns a 1997 Chrysler Town and country. The contact stated that while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact was aware of NHTSA campaign number: 02V293000 (air bags) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 175,000.
I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will I have to pay for them? parts listed under recall were rc-J25-09 emissions recall J25 mopar value line catalytic converters my car failed for emissions problems B24-clockspring safety recall - lifetime warranty 895- safety recall fuel rail seals.
Chrysler lxi minivan -- 1997 -- airbag, horn failure [clockspring?] -- reported by many as a common issue. Car has about 52,000 miles. Engine was replaced (short block) at 13,000 miles.
I own a 97 Chrysler T & C. it appears that the clockspring in the steering wheel is defective and the mfg states there is not a problem but it could led to a airbag malfunction. It appears this is not covered by a recall which it should be... how many complaints have you received on this"??"
- Dilworth, MN, USA
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1997 Chrysler Town and country. The air bag light illuminated, the dealer stated the clock spring shorted out internally, however the consumer received a notice in the mail, regarding the clock spring and that it would be replaced regardless of mileage. The check engine light illuminated, the dealer replaced the egr valve.
Air bag clockspring: After the recall repairs was made, the air bag light continued to illuminate while driving. The consumer took the vehicle back to the dealer. The dealer wanted to charge consumer for repairs. The stated the part which needed to be replaced was not covered under the recall.
My airbag light stays on all the time when minivan is on, and my horn doesn't work I never know how much I needed NY horn till now. Also my cruise control doesn't work either.
This defect effects air bag and horn at the same time. This is a safety issue. We can not count on the air bag to work nor the horn to function in an emergency. I think its quite unusual that both are not functioning. Thank you for your concern and attention. Ph **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**765869
Purchased as used vehicle with the premium warranty offered by dealer. Air bag light remains on, warning horn does not work and cruise control is inoperative. Took the vehicle to Chrysler dealer this morning and seemed to me the other three customers at the counter had the same complaint all echoed my problem. While discussing it another customer "chimed in" I had mine fixed last week- under warranty. Got called 2 hours later to inform me it needed the clock spring replaced to the tune of $227.60. Would like to get all or some of this back and a warranty on repair. **dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*763547
Consumer received recall campaign id 02V293000 and has made several attempts to have remedy performed to no avail. Currently, the airbag light is illuminated, and horn does not work. Took vehicle in for remedy on 01/16/02 was informed that the service technician was not in and told to return the next day. Consumer called to confirm appointment, and returned on 01/17/02, was told the service technician was currently off site, and would not return until 2pm, and that the part had to be ordered. Consumer was working and had to leave. Spoke with service manager bob murray and attempted to set up an appointment for 01/18/02, but was informed that the service tech does not work on saturdays. Manager also could not confirm appt advising consumer would contact once part arrived. Consumer lives in a rural area and dealer is only option for recall remedy.
Upon starting the vehicle the SRS light illuminated it stayed on longer than normal, and went off. Consumer restarted vehicle and light came back on again this time staying on. The owner took van to dealer and they informed him that the airbags were disabled, due to a timer spring.
Air bag light stays on, horn and cruise control doesn't work since light has been on. Dealer wants $500+ to fix. Several other Chrysler owbners have this problem.
My 'air bag' light flickered for a month and then finally stayed on. I discovered my horn did not work, or the cruise control. I replaced the fuses, and the problem continued. I contacted my repair shop and was told other minivans had the same proble. He referred me to the dealer. The dealer was well aware of the problem and told me it was the "clockswitch". it would cost approximately $250 to repair. He informed me that my air bag does not work, in addition to the cruise control and horn. I researched the web and found many others have the same problem. I contacted Chrysler, they claim it is not a defect and not a reall. This should be a recall since over 124,511 of these parts have been replaced, at the owner's expense, and who knows how many vehicles are out there where the operators are unaware their air bag will not deploy. This is a sfety issue!!!!!! please investigate!!!
A D V E R T I S E M E N T S
- Bolliver, TN, USA