10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
88,760 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Chrysler Town & Country body / paint problems

body / paint problem

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1997 Chrysler Town & Country Owner Comments

problem #2

Apr 022011

Town & Country

  • 177,520 miles

A D V E R T I S E M E N T S

Events leading to failure: Rusty mcpherson strut tower attachment points, a widespread problem with certain Chrysler autos. The part that rusts out is part of the car's reinforced unibody sheet metal. Both the front left and front right strut towers are rusted, but the left (driver's side) cracked open upon hitting a pothole, making a 1.5" X 4" hole in the strut tower attachment. This caused the front left wheel to wander over uneven pavement, since the strut was no longer securely anchored to the car, making the car too dangerous to drive. What was done: I purchased a Chrysler strut tower repair kit and installed it. Note that these are available at most auto parts stores. This is an indication of how widespread a problem this is with some Chrysler models, as well as the thousands of complaints about this on the internet. There has been no recall on this widespread safety defect, though there should be one. Chrysler will only repair this defect for free under their regular warranty. They charge approximately $900 for the repair. I grew up in a "Chrysler family." Between my parents and myself, we've owned about twenty Chrysler, Dodge, Plymouth and imperial cars and trucks, but after all of the numerous and expensive problems I've had with this car, I've sworn off Chrysler for good. Their quality control is absent.

- Minneapolis, MN, USA

problem #1

Dec 181997

(reported on)

Town & Country

  • Automatic transmission
  • miles
While driving the vehicle the undercarriage of the truck caught on fire, spreading to the fuel tank, consuming the whole car. Dealer is not taking responsibility.

- Kirkland, WA, USA

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