This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rearview mirror keeps dislodging from windshield since the car was purchased in 1997. Last incident occurred during a lane change in traffic. Service manager indicated that this is a common problem especially with cars with heavy mirrors (electonics such as a mirrordimmer). Problem also appears to involve other brands. Recall to correct problem before a fatal accident occurs.
From 27,928 mile up to the present had four serpentine belts replaced & repaired by various independent repair shops, but, problem still appears to be reoccurring, dealer / manufacturer were not notified at this time. Discharge line leaking from compressor to condensor causing ac not to work. Water pump failed. Windshield wiper switch shorted and was replaced. Exterior power mirrors shook while driving, dealer replaced switch. Transmission hard to downshift to first gear on slight downgrades, dealer made no repairs.
Dear NHTSA: The problem is simple. The rearview mirror fell off the windshield because, I assume, the heat of the afternoon. Luckily, it did not occur while I was driving, but happened while the car was parked outdoors. It was a hot and humid day. (in newark, N.J.) I understand from friends this is becoming something of a regular problem and auto parts stores are now stocked with replacement kits. I went back to my dealer, and there was no problem getting it fixed. There is a problem, however, that it happened to a car that has only been on the road for 2 years 7 months. I've owned cars far longer -- from three to eight years -- and this has never happened before. Beyond the obvious danger of this happening when operating the car, or driving around without a mirror for a day until it gets fixed, I do think that rejecting this as warranty work because the car has been driven more than 36,000 miles is ludicrous. A rearview mirror is obviously an important safety feature and manufacturers should be required to own up if they fall off windshields. I also think you might have to check to see if this is a chronic problem for Chrysler motors. Thank you for your attention to this matter.
Dear NHTSA: The problem is simple. The rearview mirror fell off the windshield because, I assume, the heat of the afternoon. Luckily, it did not occur while I was driving, but happened while the car was parked outdoors. It was a hot and humid day. (in newark, N.J.) I understand from friends this is becoming something of a regular problem and auto parts stores are now stocked with replacement kits. I went back to my dealer, and there was no problem getting it fixed. There is a problem, however, that it happened to a car that has only been on the road for 2 years 7 months. I've owned cars far longer -- from three to eight years -- and this has never happened before. Beyond the obvious danger of this happening when operating the car, or driving around without a mirror for a day until it gets fixed, I do think that rejecting this as warranty work because the car has been driven more than 36,000 miles is ludicrous. A rearview mirror is obviously an important safety feature and manufacturers should be required to own up if they fall off windshields. I also think you might have to check to see if this is a chronic problem for Chrysler motors. Thank you for your attention to this matter.
A D V E R T I S E M E N T S
- Mount Carmel, PA, USA