This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Auto transmission failed and was replaced after 46,856 miles. Fuel gauge reads empty when 5 or 6 gallons remain - tank replaced, problem never fixed. Windshield wipers will come on by themselves, switch replaced problem still exists. Electric cooling fans failed, module and relay replaced. Driver window moter and regulator failed. Air conditioning compressor leaked, A/C hoses leaked all new system put in.
I bought this car 9 months ago from a Chrysler dealer it only has aprox. 47000 miles on it and they want $1800 to fix it! I just paid them $20,000 9 months ago! I'm upset!!
The car was purchased after returning a new car (1998 Saturn SW1) back to the Saturn dealership that had gone through fuel injections and had rotor problems that Saturn would not fix. They gave me an option to purchase another vehicle as they said they may not be able to provide a new vehicle to replace the one year old wagon that was a lemon. I feel due to where the van originated from (Virginia), and the last owner was in Alabama and I purchased it in washingtion that possibly the odometer may have been reversed back. The transmission should not go out at 53,000 miles (3,000 miles after purchase). I spoke to four dealerships in seattle area who were no help. The service managers at each dealership was rude and said it was not their problem. From the research I have done on Chrysler transmissions this has been ongoing issue with consumers. I now have to pay $2200 + to get the transmission rebuilt. I want all VIN inspections from each state that this van has been titled to see if the odometer was indeed turned back or if this is a defect that should be recalled. I need assistance as I have done all that I can to get answers with little assistance from both Chrysler and Saturn. Thanks much for any and all details you can provide. A recall should be done on this transmission if many consumers have had the same problem on a vehicle with less than 100,000 miles.
Transmission made grinding noise under 30 miles per hour. Told it was the differential. We had the "towing package" and have never towed anything. Replaced at dealership for $2100. Air conditioner evaporator has a hole in it. Have not repaired yet. Other minor problems: Oxygen sensor replaced, water pump replaced, windshield wiper control replaced, air bag component replaced.
- Greendale, WI, USA
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While driving at 65 mph vehicle jumped from drive into reverse at high speed, causing the consumer to hit a house sideways. Dealer stated there wasn't anything wrong with vehicle, and dealer can't determine the problem.
Transmission in this vehicle has failed 5 times; repaired once; replaced 4 times. Most recent replacement 1/20/99 at 58000 miles. This failure characterized by transmission explosion with high speed projectile from transmission case destroying differential and starter. Car became unable to control and accident was narrowly avoided. If this occurred at high speed injuries would have been unavoidable
Transmission vibrates on 1/2 upshift, dealer could find no reason for it. Emergency brake cable broke, had to drive six weeks without emergency brake before dealer got replacement part to install
The consumer has been experiencing problems with automatic transmission. While driving they hear a loud banging noise and lost all transmission power. The manufacturer has been contacted.
A D V E R T I S E M E N T S
- Kiawah Island, SC, USA