This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We bought this used car with a karr security system installed. We since have learned that this is a preferred dealer (sales department) add on, useful for the dealers security and access of vehicles on open lots etc. Salemen use a master entry unit on all cars. The original fobs controlling this vehicle seemed to be missing without explaination. The system was not stable and malfunctioned frequently in all modes. We did notice that the hood security button had been defeated with a plastic tie strap, but assumed that due to the fact that the karr system had to be employed by the Chevy dealer, lacking Chrysler parts, a compromise. The fuel sensor began to malfunction and would continually go off with a full tank. There was horn blaring, lockouts and engine killings got worse. We took the vehicle to carl burger Dodge here in san diego and insisted that we wanted all the offending equipment removed, leaving only the lighted entry system and the remote locking. I asked for the parts and what I got back would fit in an area about one foot sq. The vehicle has operated perfectly ever since and the gas indicator has ceased to malfunction. It is my opinion that the misapplication of the overlaid karr system ontop of oem equipment should be boldly declared to customers and not allowed to compromise used or new vehicles factory systems. Those blaring horns are useless and only make people more calloused. The override system used by karr is exceedingly difficult and activated far too often. A neighbor who has nearly the same system told me that to have it installed cost $800. It cost me $140 to have it removed and to have the oem key fobs replaced and reprogramed. It was money well spent. The vehicle now seems to belong to us and works beautifully. I hear horns going off all around my community. It isn't necessary. This high cost is being pawned off onto customers for the so called security of vehicles in dealers lots. It is maddening. Thank you for listening.
A D V E R T I S E M E N T S
- San Diego, CA, USA