This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The insured was involved in a collision, in which the vehicle was hit so hard that it tipped over, the seat belts froze and the insured had be removed from the window, there were 2 injuries.(claim#13-7259-940)
After having purchased a used 1996 chryler Town and country lxi minivan I found a consumer alert at www.unsafebelts.com. the website indicated that the vehicle was equipped with unsage gen3 buckles that could release at a time of impact. The site also directed consumers to contact the nhtsb and file this report. My famly have had the van only several days and have yet to experience any problems with the seatbelts, but I want to ensure my family's safety if an accident was to happen. Thank you for your time in this matter.
Consumer had seen on new about the seat belt failure, even though that had not experienced problem yet, was concerned that it could happen to this vehicle. Had contacted dealer.
The seat belt in the integrated child safety seats locks up and the child cannot be removed without using the emergency release. The left seat is permanently stuck and the right seat occasionally releases. Chrysler has recalled 1995 and some 1996 minivans for the same problem but refuses to pay for repairs to my car because they say my car was built after those included in the recall period; however, the tag on the car seats states they were assembled in 1995. When I told this to customer service representative sal palazzola he only said that I was not in their computer for a recall.
A D V E R T I S E M E N T S
- Deerfield, IL, USA