This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield wiper blades turned on by themselves, and door would not latch at times. Also, transmission/ fue lines/gas tank, and air conditioner went out and were replaced. Aftet warranty expired, thermostat overheated, causing a fire. Owner said vehicle has been a constant problem since purchasing it.
I am disabled secondary to multiple sclerosis but an still actively employed as a physician. I was thrilled to purchase a vehicle through Chrysler that was adapted by braun corporation with a lowered floor, entervan ramp and hand controls. From the first 6800 miles, I have had repeated problems. In the past year and a half, I have been stranded in my vehicle in my wheelchair and the van has required towing. I was prompted to reach out to you for help because the first problem (at 6800 miles) recurred now at 40,000 miles. My brakes failed entirely without warning and I was travelling at 40mph. Chrysler points the finger at braun and quality coach (the distributor locally). They point the finger at Chrysler. Chrysler said that in 1996, braun cahnged the location of the fuel pump and this required "customization" of the line between the brake pump and the master cylinder. This "custmized" line has worn through twice (the first time at 6800 miles) with no warning. I was assured then that the problem was corrected but found out at 40mph that my brakes were gone again. I had gotten the van serviced at the dealer 6 weeks prior to this and new front brakes were installed. I also had it in 12 weeks prior to this incident to have all the conversion equipment checked. Needless to say, no assurances from them that they have corrected the problem will convince me to drive this van and I do not, in good conscience, want to pass this problem on to another innocent person. Please advise and help if you can!
The engine stalls with no warning, usually when slowing or coming to a stop, but it has happened a few times at speeds up to 45 mph. After the engine stalls, it will sometimes not start unless I "race" the engine to keep it going. The dealer cannot duplicate this problem. We have paid to have the throttle body cleaned and to have the fuel filter replaced, but the problem continues. Since vehicle has power steering and brakes, these do not function during an engine stall, and I am concerned that this could eventually produce a collision.
Engine cuts out after long trips (200 miles at highway speeds). Appears as though the engine doesn't get fuel. After engine cools (20-30 minutes) the car starts again. Have had $700 worth of repairs at the dealer to fix fuel line, spark plug wires, etc. The dealer called detriot to diagnose via modem. They suggested replacing crank position sensor. It was replaced and problem continues. This is very dangerous because it occurs on the interstate at highway speeds without warning. We have been on the side of the road at all hours of the night with trucks hurtling past us. The dealer keeps guesing what is wrong without any firm commitment that the next "fix" is the right one. They want to replace the fuel pump next and the electronic control unit next if that isn't the problem. That is another $900 without any true knowledge what the problem is. I heard the motorman radio talk show January 9 0R 10 and a caller complained about the very same problem. The motorman said this was common with Chrysler mini-vans and that it is the electronic control module that overheats and cuts the signal to the spark plugs. Please check into this because it is a danger to motorists.
A D V E R T I S E M E N T S
- Jackson, TN, USA