This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Chrysler Town and country. The contact stated that the brakes failed while driving 15 mph. When the brakes where applied, the contact heard a pop and the brake pedal went completely to the floor. The vehicle was towed. The dealer stated that the brake hoses were not standard parts due to the modification of the brakes for medical handicap purposes. There were two holes in the hoses because the parts were not standard, which caused the brake failure. The current and failure mileages were 75,000.
While driving the transmission failed and the vehicle was unable to shift gears. Transmission was replaced twice, however the problem recurred. The horn airbag and cruise control have been replaced. The vehicle had brake problems. The dealer determined that the front brakes were at 45% but the rear brakes were at 70%. the dealer cleaned and adjusted the brakes. The A/C failed, the dealer replaced the fan module. The power door locks failed. The cd player doesn't work. The low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. This problem has been checked three times but the dealer said they seem correct. The passenger seat broke. The starter failed and as a result the vehicle would not start. The steering pump failed and as a result the steering wheel became tight when making turns. The rear heater lines were leaking. The water pump leaked.
While driving the rear brakes caught on fire which also caused the floor of the vehicle to catch on fire. The consumer was able to exit the roadway and the fire was extinguished. The insurance company recommended a shop to make repairs. The shop only replaced the brakes and fuel tank. The vehicle two rear tires were also burned in the fire.
A D V E R T I S E M E N T S
- Plain Oak, TX, USA