This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Severe engine overheating because cooling fan fell off of the shaft of the electric fan motor. Terrible design - large diameter fan is basically held in place by a single 1/4-inch nut. Neither the fan nor the fan motor are stocked as replaceable parts. One must purchase the entire fan/motor/shroud assembly, for a little over $400, plus installation! this same problem happened again - three different times! a few months after the initial repair, the fan separated from the fan motor once again, causing overheating. The shop that installed the original unit stood behind his warranty, and replaced the fan/motor/shroud assembly free of charge. Another time, while we were on a trip, the fan came off a gain, but the local Chrysler dealer was able to find the nut that had dropped off, and replaced it. Sometime later, the problem happened again, and I put everything back together and held it in place with epoxy. It's still going strong!
- La Quinta, CA, USA
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- La Quinta, CA, USA