This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Sebring. The contact stated while driving at an undisclosed speed, the throttle body warning message illuminated and the vehicle stalled. The vehicle was towed to an independent mechanic who replaced the electronic throttle body, alternator and sensor however, the failure recurred. The vehicle was taken to another independent mechanic and diagnosed with a low voltage failure, and a defective engine control module which needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure. The failure mileage was 95,000. The VIN was not provided.
Takata recall-my electronic throttle and throttle petal is not working. It stopped working on Monday as I was driving home. As I was driving home coming down glenwood avenue in raleigh. All of a sudden, I was not able to give gas to the car and the car slowed down almost causing an accident since we were driving at a certain speed. I had to get in the right lane and coast to the light and turned the corner to park the car to find out what was going on. I had to get my brother to drive behind me as I coast home not able to give the car gas because it was not working. My car is currently at the mechanic around the corner from my home and a diagnostic has been done on the car and I was told that I needed an electronic throttle and a throttle petal replaced. I keep everything on my car care up to date. I seen a recall on my vehicle for the electrical system but was told that that information is incorrect for my car. I need an investigation down on this since this is an electrical issue. Please get back with my with this information. I was able to take a picture of the error message that came up on the dashboard.
The check engine light came on Aug 2016. Garage says it needs a new integrated control module, told them to order one, they said it will take several months because 100's are on back order, they said to go ahead and drive the car. The windshield wipers are not working now (June 2017) and the garage says it is because of the integrated control module. The module is still on back order and we are number 450 or such. This seems to be a common problem the the Sebring (now Chrysler 200). We wonder what will go wrong next, will the engine die or worse maybe it will speed out of control.
I've spent $1500 on electric alone. I've been notified there is a recall on tis vehicle (seatb er let's & airbags). I would like Chrysler to buy this car back so I can get a dependable vehicle that's safe.
I've had major problems with this vehicle. Since I purchased it has been in the auto shop to be repaired on 3 separate occasionshower. I would like to return the car my loan to be paid off. And purchase anot her vehicle.
- Shreveport, LA, USA
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The contact owns a 2010 Chrysler Sebring. The contact stated that the vehicle stalled twice in the last six months. The check engine warning light and all the other warning lights illuminated. The vehicle was not able to restart without charging the battery overnight; however the failure recurred. The vehicle was towed to the contact's home. The vehicle was diagnosed that the six amp draw/ computer electric failure needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 99,288.
Whitish/grayish smoke was billowing out of front end of car. Patrons driving alerted us & we exited vehicle. As we vacated vehicle we realized purse was still in vehicle, we ran to retrieve it & as we retrieved belongings, fire engulfed front end of vehicle & shot through front of vehicle & engulfed the entire front portion of vehicle & inside of vehicle. Power steering fluid dripped on engine which ignited the fire. As fire firefighters extinguished the first fire & as the first fire died down the vehicle erupted in flames once again which was ignited by fuel. Power steering fluid and battery acid causing the flames to shoot through the front end of the car (inside) to the back of the vehicle towards fuel tank. The vehicle was a potential fire ball. Vehicle is a charred totaled shell of a car. Towed to a towing/storage lot waiting for inspection by field engineers of Chrysler as well as your team per sabrina case # 10733613.
I was driving my vehicle at 55 mph when my electronic throttle control light came on and my speed drop down to a stuttering 35 mph which almost cause the car behind me to rear end me. I have the bumper to bumper power train warranty but I was told that the part my not be covered.
This incident occurred will traveling on the freeway at 65 mph. Without notice the electronic throttle control light illuminate and the car decelerated from 65mph to 35mph. This deceleration almost cause the car following to almost rear-end my car. This problem has occurred on other Dodge/Chrysler vehicle. I would like for this to be investigated before someone lose their life.
The contact owns a 2010 Chrysler Sebring. While driving approximately 35 mph, the speedometer failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 73,000.
The contact owns a 2010 Chrysler Sebring. The contact stated that while driving approximately 65 mph, the vehicle suddenly stalled. The vehicle was taken to an independent mechanic who diagnosed that the totally integrated power module was defective. The contact also indicated that while driving in reverse and applying the brakes, the vehicle failed to stop. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 40,000.
Vehicle stall first time on August 20 2013. It would only get up to 10mph. Had to get it towed to shop. They cleaned the throttle work for about a month. On September 18 problem occurred again the red light which looks like a lighting bolt came on. Lost power pull over on interstate crank up again work fine until September 25 when it stall again had to get a tow truck again to take it to another shop. They told me that the first shop should not have replace throttle that only work temporarily. So they replace the whole throttle and reprogram this cost me a total of $733. This can be dangerous going down the interstate lucky didn't cost a accident. This should never happen especially 3 years old.
Well I have been at chysler concerning my brakes, smell of smoke and my engine keep coming on and each time poor customer service. They will not tell me what exactly is going on and I am very upset with the poor customer service. This is taking time from my work and cost consuming. My car has 11,051 miles and that is ridiculous that I go back and forth. I am very upset of the poor service and feel they are not putting the proper parts in my car. My break still squeak and I brought extra warranty for this car. The poor service and deciet is terrible. I am going to the media with this issue. Nothing has not change and I called customer service at the chysler corporate office and they treated me with total disrespect.
The contact owns a 2010 Chrysler Sebring limited. The contact stated the tire pressure monitoring system and the information system were both defective. The TPMS did not indicate that the tires had lost pressure. The information system did not alert her to any issues with the vehicle. The vehicle was inspected by a mechanic who could not pinpoint the problem. The vehicle had not been repaired. The current mileage was 36,270. The failure mileage was approximately 26,000.
A D V E R T I S E M E N T S
- Sacramento, CA, USA