This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased 2002 Chrysler Sebring in 2005. Car was making grinding sound a couple of months later from front passenger side tire or shock. Dealer replaced steering gear and tie rods. One month later, dealer again had to replace same parts. Four months later, while driving on interstate, entire upper ball joint came apart causing complete loss of steering. Dealer replaced upper ball joint and control arm on passenger side. Less than two years later, lower control arm and ball joints disintegrated. Dealer refused to repair or warranty.
- Charlotte, NC, USA
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- Charlotte, NC, USA