This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2005 Chrysler Sebring I have owned for 2 years now in 2008 I was driving and heard a loud pop and a thud I got out and noticed that the rear strut mount shattered and the strut was loose so I drove it home and called the dealer they said there is a back order on them due to the constant failure of these so I was able to get 2 from their partner dealership someone instead of fixing their car they traded it in er something to that is what I was told so I put them on, now its 2009 Dec 23rd I changed the rear struts and front due to the car having 171,000 miles on them I took the good mounts off that I had just purchased a little over a year ago and they are showing signs of wear also but I threw them on since they was better then the ones I just bought with the new struts from a junk yard I would like you guys to look into this matter its a common problem with these cars dating back to 1999 or 2000 its all over the internet when they first shattered I contacted Chrysler about this matter and got hung up on several occasions when I told them the issue is all over the net about the same problem I do have old parts that was replaced in 2008 and the ones off of the used struts that I just purchased I have alot of friends that have a Sebring or have had one and they complain about the same issues if it wasn't a issue why was the strut mounts in 2008-2009 always on back order and dealerships could only get a limited # of them per month due to the problem.
- Viola, IL, USA
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- Novelty, OH, USA