This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chrysler Sebring convertible. While driving 30 mph, the rear of the vehicle became uncontrollable. The vehicle was towed to a local mechanic who performed a diagnostic and located the failure at the rear passenger strut failed due to corrosion. The driver and passenger side struts were replaced. The manufacturer was contacted and a complaint was filed but they stated that they would not be able to assist with the repair. The failure mileage was 100,000 and the current mileage 102,000.
The contact owns a 2004 Chrysler Sebring. While driving 20 mph he heard a noise in the rear of the vehicle. Upon further inspection he noticed that the passenger rear tire failed. He removed the tire and discovered corrosion on the driver and passenger rear shackle. He speculated that the shackles failed since they were made out of aluminum. He replaced the left and right rear shackles with metal shackles. The vehicle identification number was not available. The failure and current mileages were 80,000.
Rear shock mounting plate on 2004 Chrysler Sebring disintegrated from corrosion, causing the spring to rub on tire and tire failure at high speed. No injury.
04 Chrysler Sebring 4 door sedan V6 2.7L rear strut to body mounts failed. The mounts appear to be cast aluminum and dissolved to nothing cause suspension failure. This then caused the fronts to be replaced as well. The whole car become dangerous to drive causing the car to sway and have excess play in steering.
I was driving along, and suddenly a rattling noise started coming from the right rear of the car when I would hit bumps. The car's handling was the same and the vehicle still felt stable, so I continued driving until I got to the dealership the next day. The Y advised that the rear strut mounts had deteriorated, and that Chrysler had revised the mounts after my vehicle year because of so many people having the same problem. Now I have to pay $300 to get them fixed!
- Cleveland, OH, USA
Search CarComplaints.com for these popular complaint phrases...
Upper rear strut mounts for 2004 Chrysler Sebring severe corrosion causing mounts to fail. If not caught in time strut assembly could wear through inside side-wall of tire and cause blowout, possibly wreck. Replacement parts are all but impossible to find.
I had owned the car less than 4 years when the rear strut mount on the passenger side broke from corrosion and caused me to have to have the rear mounts and struts replaced. I emailed Chrysler and they responded that since the car was no longer under warranty for those parts that there was nothing they could do about it.
Incident: Outer, or upper plates for strut assembly deteriorated; vehicle deemed unsafe to operate; parts on nationwide backorder; approx. 3,000 vehicles affected by this.
The contact owns a 2004 Chrysler Sebring. On June 25, 2007, while driving approximately 50 mph, the contact heard a loud noise coming from the rear of the vehicle. The contact took the vehicle to the shop and found that the rear shock mounts were corroded. The rear passenger side shock mount had detached from the vehicle. The manufacturer stated that it was not their problem and the contact would have to pay for the repairs. The current and failure mileages were 71,931.
A D V E R T I S E M E N T S
- Geniva , IL, USA