This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes and air bags the brakes would not catch upon trying to stop and caused a rear end collision. Also the air bags came out upon crash at maybe 20 miles per hour and caused a broken arm and a laceration under the chin and had to be stitched and person is hospitalized.
The contact owns a 2004 Chrysler Sebring convertible. On 09/01/2007, while driving 35mph the contact crashed into the rear end of a vehicle. The antilock brake system failed and none of the air bags deployed. The front passenger bruised her knees on the dashboard, severely bruised across her abdomen chest. The passenger also had an injury to her neck and was unable to work for two days. Pictures are available. A police report is available. The vehicle was towed. The mechanic has not diagnosed the vehicle. The weather was not a factor. The current and failure mileages were 30,000. The purchase date of the vehicle was 3/5/2006.
The ABS brakes failed on the vehicle. She purchased the vehicle used with 19,000 miles on it. After she purchased the vehicle she noticed a grinding noise with the brakes. She took the vehicle into the dealership and had the rotors replaced because they were warped. The vehicle continued to have the grinding sound, but because they would not supply her with a loaner vehicle she did not take it in. On May 31, 2005, she was going around 40-45 miles per hour and she tried to apply the brakes when the ABS failed. She skid 75 feet on dry pavement. There was a police report taken and a ticket was issued, but she is fighting the ticket because it was due to the brakes failing. None of the airbags deployed. This caused the consumer to hit her head and she has post concussion syndrome with possible seizures and is out of work. She also had bruised ribs and a neck and shoulder injury, all on the left side. The doctor has put her on complete disability and she can not even drive a vehicle at this time. She is currently on seizure medication. The vehicle is in New Jersey, she was coming home from memorial day weekend in atlantic city. The damage is all on the drivers side front. The vehicle is considered totaled.
While braking vehicle stalled intermittently. Consumer pulled over, and restarted the vehicle. Dealership was notified, but did not resolve the problem.
- Jacksonville, FL, USA
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- St Petersburg, FL, USA