This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problems started even before the first payment was due. The transmission was replaced twice and still jolts when driving and slips out of gear. On the third occasion I was told by the service manager that it is normal for the sebring's drive that way and it was not fixed. Over time the fuel pump has been replaced three times and still has the same problem. The roof has leaked. The doors shake. Automatic windows do not work properly. Both front seats do not lock into place. The key is difficult to remove on occasion. I have had two alignments done but the front end shakes when driving and has a rubbing/grinding noise. The car has 43,000 miles and I consider it unsafe and unreliable for long distances.
: the contact stated the engine was making a clicking noise. The vehicle was taken to the dealership. The dealership determined there was sludge in the oil because of irregular maintenance. Therefore, the engine needs to be replaced. While there is not currently a problem with the fuel pump, there is a NHTSA recall, # 03V443000, regarding the fuel pump. However, the vehicle is not included due to the VIN. The contact is concerned the fuel pump recall may be related in some way to the sludge build up problem.
- Stuart, FL, USA
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- Merritt Island, FL, USA