This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 2002 Chrysler Sebring convertible the wires and connectors for the rear window defrost get pulled of the rearview window everytime the top is being lowered / raised. This has happened since the car was new and at the end of the summer we have it reattached by the dealer at a cost of nearly $100.-. this is the 4th time, and it cannot be fixed anymore without changing the glass. Even after the glass will be replaced the same problem will happen again. The wires for the rear defrost are either too short or routed wrong. The dealer has informed us that they have more customers with the same problem. Dealer says they tried to contact Chrysler but they are unable / unwilling to find a fix. Dealer is Town & Country Chrysler, 13733 Aurora ave N, seattle wa, tel# 206 365 3530. The silver team (jeff) is the one that has serviced the car and has been dealing with the problem.
- Seattle, WA, USA
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- Seattle, WA, USA