This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chrysler Sebring convertible. While driving approximately 5 mph, the front end of the vehicle collapsed. The contact stopped the vehicle and noticed that the front driver side ball joint had separated. The manufacturer was notified of the failure and the contact was told that the vehicle was not included in the recall associated with NHTSA campaign id number 10E059000 (suspension:front:control arm:lower arm). The vehicle was not repaired. The failure and current mileage was 120,000.
I bought the car brand new, added the extended warranty and had several things go wrong. Just to name a few: Engine shut down without warning and had to be replaced when it was just over the 100,000 mile warranty even though oil changes and regular maintenance was done 3-4000 miles, transmission pan had metal shavings in it which resulted in poor performance, control arm had to be replaced after Chrysler dealership told me the problem was the motor mounts(I did not need the mounts replaced and the repair was not done under warranty), water pump & thermostat housing(was told both weren't covered and should have been), rear window defroster replaced and/or fixed three times, driver power window regulator replaced(glass had to be replaced because of damage from the regulator, which I paid), visor vanity light-part ordered but "too late" when tried to have it replaced(was not notified that part was in), dash lights-on & off, headlights replace several times, hub seal replaced, passenger seat adjust arm broken, lighter inoperative, check engine light on first month I had the car!
The vehicle's engine seized while driving. The vehicle had a continuing brake problems and would die while in motion. The consumer requested reimbursement. When the vehicle was first purchased at 92 miles, there was a problem with low oil. The consumer was advised that the transmission leaked. The vehicle would continue to lose power and the oil light had come back on. Other problems were: The brake light was intermittent, the front end would vibrate, the brakes squealed, there was slight leak at the proportioning valve, the top was pulled down and the radio had become inoperative, the side mirrors and the power locks had become inoperative, and the brake pads had worn down to 2/32.
Car has been brought in for service 3 times to correct a thumping sound from the front of the car when starting from a stand stil or very slow rolling. Dealers (2) have been unable to find reason, tightening front axel bolts on one occasion with no effect.
A D V E R T I S E M E N T S
- Estes Park, CO, USA