This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I leased the 2002 sebring convertable lxi on Sept 9, 2002 since then I have been having on going problems with the air bag light since June 2003 to this date May 2005. Still having the problem. They have replaced the seat belt tensioner 3 times N the driver side and 2 on the passenger side, along with the seat belt buckle, set belt extracter. The dealership keeps replacing these parts but every other month it seems that the air bag like is still coming on. Amongst other issues I am having with this vehicle such as the steering pulling left to right or when I excel {4 times this has happened} the steering spins 3-4 times completely around I have been complaining about this since June 2003. The transmission is bucking, slipping, and/or sticking into gear, I have been complaning about this issue to the dealership since February 2004. To this day May 15, 2005 all the above complaints are still an issue.
Airbag light staying on, and clicking noise in steering wheel when turning. Took to dealership where we purchased vehicle. They replaced a clock spring.
Airbag/clock spring broke while making a right hand turn into a parking space. This failure made the airbag light come on and the steering to make a clicking sound while turning. I contacted the selling dealership and was advised to bring the car in as soon as I could. The airbag could deploy on it's own or may not deploy in case of a collision. I took the car to the dealership for repairs. I found technical service bulletin #0801001 and #1900702 pertaining to this problem and notified the dealership. The dealership repaired the car which I purchased new less than 2 years ago, but is out of warranty because of mileage. I was charged for the repairs. I think a safety issue, such as this, which is known about, should be covered under policy by the manufacturer.
While driving air bag warning light illuminated and stayed on the remainder of the time while vehicle was being operated. Dealership was notified, but did not resolve the problem. A rattling noise could be heard in the dash area. The consumer found a nut and notified the dealer. The dealer informed the consumer that the nut did not belong in the dash and they insulated the dash so no more noise could be heard. The consumer feels the nut came from something in the dash. The seat belt pre-tensioner was replaced three times. The transmission fluid began to leak. The dealer determined that the cooler line clamps became loose and caused the transmission fluid to leak.
Second failure of 2002 Chrysler Sebring convertible air bag deployment. My wife had a head -on collision of left fender while turning. The airbag did not deploy. This is a the second time of an accident and the airbag did not deploy. My wife suffered a severe concussion again from the steering wheel although she was wearing a seat belt. Is there a sebring air bag problem similar to the Chrysler mini-van deployment. Car is currently located at dealer undergoing repairs.
After ten days of purchase air bag light came on and remained on even after dealership replaced air bag light module. This part wasn't available for two months from the manufacturer. Consumer was told that vehicle was fine even though air bag light was still on. Dealership still has vehicle.
A D V E R T I S E M E N T S
- Westwood, NJ, USA