This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Chrome wheel rims provided on this vehicle are badly corroded which causes the tires to loose air pressure. I have taken this car to several tire shops and there is nothing that can be done to correct this issue. Apparently, chrome is notorious for having this problem. I have to use air every other day to maintain a safe air pressure on these tires. This problem has been going on for 18 months.
Owner was changing tire and cut hand on rim. Owner found chrome plating peeling away from the back of all four rims upon further inspection. Pieces are metal chards >2 inches which are peeling away around weld of spoke (backside of rim). Could cut or injure a person or cause tires to puncture if metal fragments were to break off during travel. Vehicle was taken to dealer (laflam Chrysler, runnemede NJ) where dealer stated that rims were "cosmetic" and not covered under warrantees. Chrysler service line was contacted same day (file#129-7146). Dealership denied inquiry about rims and then claimed that they felt it was cosmetic also. Owner feels there is a huge safety risk and is very concerned at changeing tires and what may happen while driving. Manufacturer has stated that there is "nothing you can do about it". the owner has a cut on his finger to prove this is not cosmetic.
A D V E R T I S E M E N T S
- Milford, PA, USA