This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chrysler Sebring. The contact took the vehicle to a repair shop to have the shock absorber replaced and the mechanic noticed that the air bag light was illuminated on the instrument panel. The day before, the contact made a right turn in the vehicle and heard a crackling noise accompanied by the air bag light illuminating. The failure and current mileages were 64,000. Updated 9/3/09 the consumer stated Chrysler authorized the repair to replace the clockspring, but she was charged $155. Updated 09/04/09.
I went to my repair shop because my 2001 Chrysler Sebring convertible airbag light came on and then my steering wheel was making sounds when I turned the wheel. The repair shop diagnosed the problem as a clockspring that needed to be replaced, it disables your airbag, horn, and cruise control when it is broken. I have an extended warranty but was told that it was a federally mandated part therefore was not covered. So, then I contacted Chrysler and Chrysler told me that since I didn't have an extended warranty through them there was nothing I could do about it. Airbags are installed for a persons safety and a part that can disable it should be a safety hazard and should be repaired at the manufacturers cost and not the consumers. Why does it matter what type of warranty I have when it concerns a safety issue?
I am fed up with this Chrysler sebring I bought 2 years ago. Its had so many problems and now a major one and a popular one I see is happening and before an accident happens lord willing I will make it to the dealer tomorrow. My steering in my 2001 sebring started up last week when I went to turn the wheel it was super tight and I knew instantly something was wrong. Now it is making cracking sounds and is still hard to turn. I called the dealer and they said it sounded like its my rack and pinion. I had taken it to my own mechanic who couldn't find anything visibly wrong with it and said it might be the rack and pinion. After reading all the problems this car has had with the steering I am not surprised mine is right there with them all. I have only 51,000 miles on the car. I am furious. I don't want to pay to get this fixed. I shouldn't have to. Its Chrysler fault. My air bag light is also on. Who knows what that is all about. My car started leaking oil from the oil pan gasket a month after I bought it at 32,000 miles and 2 of the motors have gone out in the power windows. This is really a piece of junk!
The contact owns a 2001 Chrysler Sebring convertible. While stopped at a red light, the contact's vehicle was rear ended by an SUV. As a result, the contact rear ended the preceding vehicle. The airbags failed to deploy. Two people were injured and had to be transported to the hospital. A police report was filed. The insurance company stated that the vehicle was destroyed. The contact believes that the impact was great enough for the airbags to have deployed. The powertrain was unknown. The current and failure mileages were 86,000.
Clockspring: I have a 2001 Chrysler Sebring and my airbag light is illuminated, therefore my airbag will not work. My horn and cruise control will not work either.
- Ft. Huachuca, AZ, USA
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: the contact stated the airbag warning light illuminated without warning. The vehicle was seen by a dealer and the clock spring was replaced which corrected the problem. Updated 4/11/2006 -
I had to slam on my brakes and had a passenger in the car with me. Nothing deployed...but the airbag light came on the next day...well I took it to dinovos and they said the passenger seat belt pre tensioner was open...cleaned it and greased it and the light went off...if I was in an actual wreck..would I have had an airbag..that is the question of the day.
Caller said 3 times her air bag light come on, and had it fixed twice. She did not remember the first time. The second time was in August 2004, and the last time was on July 24, 2005. Caller's vehicle was involved in an accident on July 14, 2005. Upon impact, the air bags did not deploy, and the air bag light was not on. Dealer was not contacted yet. Manufacturer said warranty expired.
Consumer states while driving at 40 mph the consumer ran off the road and flipped the vehicle several times and none of the front or rear air bags deployed. Contacted dealer.
The gray coating to the air bag cover started peeling two months after I bought the car. I brought it in to get fixed and the dealership replaced the wrong part. The person who replaced the wrong part damaged that part (steering wheel) and they had to replace both parts again. I finally got both parts replaced 8/01 and the air bag started peeling again three weeks later. There is an obvious defect in the material.
A D V E R T I S E M E N T S
- Chicago, IL, USA