This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Friday, April 16th I noticed my battery light on in my car as I drove home. That evening we drove my car to a friends and noticed the light stayed on. When we got there, 3 people looked at my car and noticed that my alternator was smoking and smelt hot, the wire that goes into the alternator was burnt completely in two and was seperated from the alternator. It was thankfully touching just enough to keep my car running. The next day, they took my alternator out of my car and one side was completely melted. We called serveral parts stores and were told by each one that Chrysler has not released some of its parts to be sold yet, and the alternator was one of them. Leaving us to only go to a dealer to have it replaced and pay numerous charges to have it replaced when we could of done it ourself. One, a 3yr old car, should not be having problems with an alternator yet unless its faulty, two it definetely shouldn't be catching on fire, three, Chrysler should be letting parts stores sell their parts....
- Anderson, IN, USA
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- Anderson, IN, USA