This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One evening while trying to exit my car, the driver's side door would not open from the inside. I took the car to the dealer, who had to order the part. This part has been on back order since July 19, 2007. As of Dec. 10, 2007, Chrysler says that there is not estimated delivery date for the part. No dealer anywhere has this part, so basically it doesn't exist. I still cannot open my driver's side door from the inside.
The engine stalled, due to sludge build up. The consumer was driving when the engine started to knock and slowed down. The consumer was told the engine had blown up due to the build up. There was no warning. The vehicle had electrical problems since purchase, but had not been fixed. The interior lights had constantly come on. The interior lights had constantly went off and on, the driver door did not shut properly, made a clicking sound, was intermittent, and the latch on top was loose, the interior lights flickered from bright to dim, the radio and door lock had become inoperative, when the vehicle was turned to the right, a dinging sound was heard and the brake light would come on, and the headlights had become inoperative.
The chrome plate on the interior door handle has "split". this has caused me to cut my finger on several occasions when opening the door. I have asked two dealers to repair the handle. I am told that it will cost in excess of $500 to replace the entire door panel. I find it difficult to believe this expense to replace a $10-15.00 part. It was a "defect" in the production of the handle, not abuse, that has created this situation. I was in touch with customer "disservice" on one occasion, but they have not returned any of my calls since.
The inside door handle, where the chrome materials separated, cause cuts on the consumers finger every time the door was opened. The dealer was notified and notified the consumer that the warranty was expired.
A D V E R T I S E M E N T S
- Durham, NC, USA