This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my car and fault something wrong with the steering and went to make a right turn I heard a noise and my car front passenger side of my car was on the ground and my wheel was under my car. Thank goodness for no one else being involved that day and thank God I wasn't hurt badly... I have never seen or have anything like that to happen to me... I'm glad my children wasn't with me... I'm glad I wasn't traveling down the road when that happened.....
was driving down the road with no warning car popped and made loud noise.. the left front of the car dropped down and steering was un responsive and came to a stop made a clunking sound when trying to move it out of road but was unsuccessful...
I was not informed of a recall and me and my son were in the vehicle driving and it started hopping almost as if it had hydraulic. I told my son to fasten his seat belt considering we were just leaving the store and pulling onto a busy highway. It continued to wobble and I sped up to get off the hwy and then hen the jumping real high and hard began I was going maybe 45 mph and the axle or ballpoint had snapped causing the car wheel to lock up and cause me to run in the ditch luckily no one was harmed but we were very interested much so shaken up.. I had no issue out of that tire or ball joint before and I am needing to know what I need to do to start my investigation... me and my son are happy no one was injured too bad.
The contact owns a 2000 Chrysler Sebring convertible. The contact stated that while parking, there was an abnormal noise coming from the front end of the vehicle as the steering wheel became difficult to maneuver. The contact discovered that the ball joints in the suspension system became detached from the housing. The vehicle was not repaired. The contact was made aware NHTSA campaign number: 10E059000 (suspension), however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 154,000. Updated 12/19/14 updated 05/27/2015
There was a recall that began on January 28, 2011 for bad ball joints. I bought the car in Dec 2010 in between recalls 2009 -2011. Never got a recall notice for this. On November 16 th 2012 my ball joint broke my car went out of control almost hit two phone poles had my family in the car. Likely we were not hurt or killed. Chrysler needs to step up and fix my car for putting bad ball joints on it. This is not the first time there was a recall on this in 2001-2009-2011 can you please help me to have Chrysler fix my car.
- Millville , DE, USA
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There a recall on 10-13-2009 for bad ball joints. I bought the car in 12-2010 never got a recall notice on ball joints. On Nov-16-2012-we were driving with my 9 yr old and 10 year old with no warning the ball joint broke on driver side wheel. Car went out of control we almost hit two phone poles the car went into a field. The wheel is now hanging off car not driveable. Nobody was hurt it could of been worse. Will Chrysler still have honor this recall to fix my car being the recall was 3 yrs ago if I knew there was a recall I would of had this fix.
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- Oneonta, AL, USA