This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chrysler Sebring. The contact stated while driving 30 mph, the front passenger side lower ball joint fractured. The contact was unable to drive the vehicle and it was towed to the dealer where the lower ball joint was replaced. The contact stated that the lower ball joint was replaced one year ago for the same failure that occurred while braking from 5 mph. The manufacturer was not contacted. The failure mileage was 110,000.
The contact owns a 2000 Chrysler Sebring. When the vehicle was started or while driving at any speed, the contact heard a grinding and squeaking noise underneath the vehicle. A mechanic stated that the front ball joints needed to be replaced. NHTSA campaign id number 00V21002 (suspension:front: Control arm:lower ball joint) was referenced. The vehicle was taken to the dealer in may of 2001 and was inspected for the safety recall at that time, but no repair was made. The failure mileage was 56,184. Updated 05/05/08. The consumer would like to be reimbursed for the ball joints, that were recalled.. updated
I was driving my car and it started making a real loud squeaking noise like the front end was coming out from under it. I took it in and got a couple of quotes on it. All 3 of the mechanic's told me I needed to get my lower ball joints & control arm changed. Both the passenger and the driver side of my car were bad. I had never gotten a recall notice in the mail. I have owned this car for over 2 years. Finally I took it in on Monday, July 3, 2006 and had to replace both sides. It ended up costing me over $475 for parts and service.
A D V E R T I S E M E N T S
- Fort Wayne, IN, USA